Catering and Event Leader

At Piper & Leaf Tea Co, the Catering and Events Leader is responsible for assisting the shop managers with every aspect of the customer and staff experience. They provide excellent customer experiences, maintain a clean and efficient working environment, and lead the Catering and Events Support staff in daily tasks.

Main Leader Responsibilities:

  • Assists with training and coaching for shop and staff 
  • Perform daily tasks, including restocking, cleaning, and opening/closing
  • Provide excellent customer service and maintain a good service environment
  • Prepare specialty beverages according to Piper & Leaf specifications
  • Learn and adhere to required safety and sanitation measures
  • Operate a cash register and point of sale accurately and efficiently
  • Communicate effectively with the team

Qualifications, Skills, & Characteristics:

This job involves working closely with customers, vendors, local businesses, and fellow staff members. Employees with great interpersonal skills, a good attitude, and a desire for self-improvement thrive in the up-beat environment of Piper and Leaf Tea Co.

We are also looking for leadership skills, initiative, problem-solving, excellent communication skills, an ability to work independently, and an interest in learning more about food, beverages, people, and business.

Hours & Compensation:

This is a full-time or part-time position. Catering and Events Leader receive tips in addition to an industry-leading standard hourly pay.

Physical Demands: 

  • Bending, stooping, walking, and standing for long periods at a time 
  • Must be able to safely relocate up to 50 lbs. possibly requiring pushing, pulling, lifting, or carrying   
  • Going up/down stairs, ramps, ladders, and in/out of high vehicles multiples times  
  • Usage of register/POS and bar equipment 
  • Frequent rotation & use of the wrist/s, spine, & upper extremities to perform duties 
  • Frequent reaching, turning, & precision work around bar area & hot equipment 
  • Frequent receiving and sharing of detailed information that must be remembered & accurately processed through verbal & written communication 
  • Distinguishing, with a degree of accuracy, differences or similarities, in intensity or quality, of flavors/odors and clarity of vision at near/far distances 
  • Lifting/transporting hot items, interacting with heated equipment, steam, hot wash water, loud noise, chemicals and other at risk conditions 
  • Food processing and duties with use of power-driven machines and/or sharp cutting tools 
  • Working with and around various herbs and fruits, dairy products, and tree nuts 
  • Occasional warehousing and storage environment/duties 
  • Occasional driving of company vehicles and use of pallet jack 


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