Shop Support - Madison
At Piper And Leaf Tea Co, the Market Stand Support is responsible for assisting the shift leader in both providing excellent customer experiences and maintaining a clean and efficient working environment.
Main Support Responsibilities:
- Assist with all daily tasks, including restocking and cleaning
- Provide excellent customer service and maintain a good service environment
- Prepare specialty beverages according to Piper & Leaf specifications
- Learn and adhere to required safety and sanitation measures
- Operate a cash register and point of sale accurately and efficiently
- Communicate effectively with the team
Qualifications, Skills, & Characteristics:
This job involves working closely with customers, vendors, local businesses, and fellow staff members. Employees with great interpersonal skills, a good attitude, and a desire for self-improvement thrive in the up-beat environment of Piper and Leaf Tea Co. We are also looking for problem-solving skills, excellent communication skills, and an interest in learning more about food, beverages, people, and business.
Hours & Compensation:
This is a part-time position. Market Stand Support receive tips in addition to an industry-leading standard hourly pay.
Physical Demands:
- Bending, stooping, walking, and standing for long periods at a time
- Must be able to safely relocate up to 50 lbs. possibly requiring pushing, pulling, lifting, or carrying
- Going up/down stairs, ramps, ladders, and in/out of high vehicles multiples times
- Usage of register/POS and bar equipment
- Frequent rotation & use of the wrist/s, spine, & upper extremities to perform duties
- Frequent reaching, turning, & precision work around bar area & hot equipment
- Frequent receiving and sharing of detailed information that must be remembered & accurately processed and communicated
- Distinguishing, with a degree of accuracy, differences or similarities, in intensity or quality, of flavors/odors and need clarity of vision at near/far distances
- Lifting/transporting hot items, interacting with heated equipment, steam, hot wash water, loud noise, chemicals and other at risk conditions
- Food processing and duties with use of power-driven machines and/or sharp cutting tools
- Working with and around various herbs and fruits, dairy products, and tree nuts
- Occasional warehousing and storage environment/duties
- Occasional use of pallet jack