Shop Support - Madison

At Piper And Leaf Tea Co, the Market Stand Support is responsible for assisting the shift leader in both providing excellent customer experiences and maintaining a clean and efficient working environment.

Main Support Responsibilities:

Assist with all daily tasks, including restocking and cleaning
Provide excellent customer service and maintain a good service environment
Prepare specialty beverages according to Piper & Leaf specifications
Learn and adhere to required safety and sanitation measures
Operate a cash register and point of sale accurately and efficiently
Communicate effectively with the team

Qualifications, Skills, & Characteristics:

This job involves working closely with customers, vendors, local businesses, and fellow staff members. Employees with great interpersonal skills, a good attitude, and a desire for self-improvement thrive in the up-beat environment of Piper and Leaf Tea Co. We are also looking for problem-solving skills, excellent communication skills, and an interest in learning more about food, beverages, people, and business.

Hours & Compensation:

This is a part-time position. Market Stand Support receive tips in addition to an industry-leading standard hourly pay.

Physical Demands:

Bending, stooping, walking, and standing for long periods at a time
Must be able to safely relocate up to 50 lbs. possibly requiring pushing, pulling, lifting, or carrying
Going up/down stairs, ramps, ladders, and in/out of high vehicles multiples times
Usage of register/POS and bar equipment
Frequent rotation & use of the wrist/s, spine, & upper extremities to perform duties
Frequent reaching, turning, & precision work around bar area & hot equipment
Frequent receiving and sharing of detailed information that must be remembered & accurately processed and communicated
Distinguishing, with a degree of accuracy, differences or similarities, in intensity or quality, of flavors/odors and need clarity of vision at near/far distances
Lifting/transporting hot items, interacting with heated equipment, steam, hot wash water, loud noise, chemicals and other at risk conditions
Food processing and duties with use of power-driven machines and/or sharp cutting tools
Working with and around various herbs and fruits, dairy products, and tree nuts
Occasional warehousing and storage environment/duties
Occasional use of pallet jack