Piper & Leaf strives to provide great customer service with every order. If you are not satisfied with your order, please return or exchange any items in new and unused condition with original packaging within 30 days of purchase. Simply ship your return or exchange package to our warehouse. Please pack the items carefully so that they do not break or become damaged. If you would prefer to avoid the shipping cost of the return, the items may also be taken to your local Piper & Leaf retail location, which can be found at

Shoot our shipping department an email with your issues and they will get back to you with instructions to proceed!

Ship your return package to:

Piper & Leaf Artisan Tea Co.
ATTN: Returns Dept.
2211 Seminole Dr. SW
Studio 151
Huntsville AL 35805