First of all, the flavors & variety Piper & Leaf has is very good (maybe 6/10 for variety & 9/10 on flavor in comparison to other tea companies I've tried in other states). I was super excited to sign up for the weekly shipments of tea sample packets in the mail. Every week I got excited when my letter came in, however just after a few weeks I received several envelopes twice or even 3 times, almost as if they didn't keep track and just put their hand in a bucket and pulled out at random what to send each week. I actually don't know how many flavors Piper & Leaf has in total so I understand if they do not have 36 flavors/packets but it may have been nice to know that ahead of time, or offer a shorter subscription. Overall, I would recommend it to a friend, but I suggest trying to manage the envelopes sent out to customers by maybe a checklist of flavors mailed out(?). Thanks!